Cuckoo Broadband

Cuckoo Broadband provides residential full fibre broadband with three download speed options.

Quick overview

Each plan includes a Wi-Fi 6 mesh router, and the site offers switching support, guides and a postcode checker.

Check available speeds using a postcode.
Add mesh units, up to four in total.
Use One Touch Switch when signing up.
Choose an engineer date if installation is needed.
Use the router app for device information and network controls.

Introduction

Cuckoo Broadband provides residential full fibre broadband, with a choice of download speeds and a Wi-Fi 6 mesh router included with each plan.

Its services include broadband switching and installation where needed. The site also lists broadband add-ons and offers guides and support.

What Cuckoo Broadband offers

There are three download speed options for full fibre broadband. A postcode check shows the speeds available at an address, and the speed can be changed later.

One Touch Switch handles the move from an existing provider during sign-up. Cuckoo Broadband also offers sign-up and switching support by phone.

Product and service categories

Full fibre broadband

The broadband plans use a full fibre connection to the home. They do not require a landline. Upload speeds depend on the network serving the address.

Wi-Fi equipment

Each broadband plan includes a Wi-Fi 6 mesh router. Additional units can be added, with up to four in total. The units work together as one network.

Broadband add-ons

Listed add-ons include a fixed IP address and antivirus licences. The antivirus licences cover five devices. The site also lists NordVPN as an add-on.

Browse the full range on the Cuckoo Broadband website.

More Info

Brands named on the site

Kaspersky, McAfee and NordVPN are named among the listed add-ons.

Using the website

The postcode checker shows available broadband speeds and indicates whether an engineer visit is needed. The site also has an account login and a searchable support area.

Guides cover full fibre broadband, One Touch Switch and the Wi-Fi router. Support topics include accounts, technical matters and moving home.

Notable features

If installation is needed, an engineer brings the connection into the home and fits an outside box and an inside box. A date can be chosen during sign-up. The installation guide advises renters to speak to their landlord first because the engineer drills a small hole.

The router's app shows connected devices and their signal strength. It also offers profiles, age-based content filters, bedtimes, daily time limits and a separate guest Wi-Fi network.

Frequently asked questions

How do I check the broadband options at my address?

Enter your postcode on the site to see the available speeds. The check also indicates whether an engineer visit is needed.

Do I need a landline?

No. Cuckoo Broadband's full fibre service does not use the old phone line.

What information is needed for One Touch Switch?

Choose your existing provider from the list during sign-up. Cuckoo Broadband uses the name and address you have entered to find your line.

What if the switch cannot find my line?

Cuckoo Broadband asks for your account number and tries again. If that also misses, the order can proceed and you can contact your existing provider once the new line is live, or contact Cuckoo Broadband for assistance.

Can I add more mesh units?

Yes, additional units can be added, up to four in total. They work together as one network.

Can I use my own router?

Yes. The included router can be put into bridge mode so your own router or mesh system takes over, and the support team can talk you through it.

Can I set controls for different people?

Yes. The router app offers individual profiles, age-based filters, bedtimes and daily time limits.

Key takeaways

Three full fibre download speed options are offered.
A Wi-Fi 6 mesh router is included with each plan.
One Touch Switch is available during sign-up.
An engineer visit can be arranged when needed.
The site has guides, searchable support and an account login.

Summary

Cuckoo Broadband offers full fibre plans, mesh Wi-Fi equipment and switching support. A postcode check shows the speeds available at an address, while the site's guides explain the connection, switching process and router setup.