Urban

Urban offers bookings for at-home massage and beauty treatments, alongside osteopathy and physiotherapy.

Quick overview

Shoppers can book through its website or app and browse therapist biographies when choosing an appointment.

Massage options include deep tissue, sports, relaxing, Swedish-style and pregnancy treatments.
Beauty appointments cover manicures, pedicures, facials, waxing, lashes and brows.
Osteopathy and physiotherapy consultations and treatments are also listed.
Some massages have optional add-ons, including hot stones and extra stretching, depending on the treatment.
Digital gift cards are available for treatments, and Urban offers in-app chat for questions before a booking.

Introduction

Urban offers bookings for at-home massage and beauty treatments, alongside osteopathy and physiotherapy.

Its treatments include several massage styles, nail appointments, facials, waxing, lash treatments and brow services. Digital gift cards are also available for treatments.

What Urban offers

Massage appointments include deep tissue, sports, relaxing and Swedish-style massage. Urban also lists pregnancy and postnatal massage, reflexology, assisted stretching and injury/pain management massage.

Beauty appointments cover manicures and pedicures, facials, hair removal, lashes and brows. Osteopathy and physiotherapy consultations and treatments are available too.

Product and service categories

Massage

Urban offers deep tissue, sports and relaxing massage, as well as a Swedish-style treatment. Other options include express, energising, sleep and lymphatic drainage massage. The range also includes reflexology and injury/pain management massage. An express massage focuses on up to two areas, with custom pressure.

Pregnancy treatments

Prenatal and postnatal massages are among Urban’s treatments. The site also lists a pregnancy facial. Pregnancy massage is available from the second trimester onwards, subject to the restrictions stated on the treatment page.

Nails

Nail appointments include gel manicures and classic pedicures. Gel pedicures are also listed. Urban offers a combined classic manicure and pedicure appointment.

Facials

Facial choices include deep cleanse and hydrating treatments. Urban also lists youth boost and bespoke facials. A pregnancy facial is listed separately.

Hair removal

Waxing appointments include Hollywood and Brazilian treatments. Full leg waxing is listed too. Underarm waxing is another option.

Lashes and brows

Lash services include a lift and tint, plus single lash extensions. Extensions are listed as full sets, half sets and infills. Brow appointments include shaping, shape and tint, lamination and defined brows.

Osteopathy and physiotherapy

Urban lists osteopathy consultations and treatments. Physiotherapy consultation and treatment is also offered at home. The site says osteopathy and physiotherapy can be booked without a GP referral.

Browse the full range on the Urban website.

More Info

Using the website

Urban offers booking through its website and app. Shoppers can select a treatment, time and place, then browse therapist biographies when choosing a therapist.

The help section lists preparation guidance for massage, nail, osteopathy, facial, lash and wax appointments. It also lists treatment aftercare advice.

Notable features

Some massages have optional add-ons, with availability depending on the treatment. The options listed include a heated blanket, hot stones, extra stretching and a desk posture assessment.

Urban also offers digital gift cards for treatments. The recipient can choose their preferred massage type and time.

Frequently asked questions

Can I choose a therapist when booking?

Yes. Urban lets you browse therapist biographies and choose a therapist as part of the booking process.

Can I contact my therapist before an appointment?

Yes. Urban offers in-app chat for questions before a booking.

What do I need to prepare for a home massage?

Urban says the therapist brings a massage table and equipment. It asks shoppers to prepare space for the table and provide towels.

Can I choose the pressure for a massage?

Urban lists light, medium and strong pressure options. Its massage booking options also include custom pressure and treatment-specific extras.

What does a relaxing massage involve?

Urban describes it as a full-body massage using light pressure and long, slow strokes. The treatment includes the arms, legs, feet, back and shoulders.

What techniques are used in a sports massage?

Urban describes sports massage as a targeted treatment using firm pressure. Techniques can include deep tissue work, stretching and trigger point therapy.

Key takeaways

Urban offers at-home massage and beauty appointments, as well as osteopathy and physiotherapy.
Massage choices include deep tissue, sports, relaxing and pregnancy treatments.
Beauty services cover nails, facials, waxing, lashes and brows.
Bookings can be made through the website or app, with therapist biographies available to browse.
Selected massages have optional add-ons, and digital treatment gift cards are available.

Summary

Urban brings together at-home treatment bookings across massage, beauty, osteopathy and physiotherapy. Shoppers can browse treatment types, choose a therapist and check the available options when booking.