Telusion Inc

Virtual phone numbers can ring on an existing phone or direct calls to voicemail.

Quick overview

The service includes configurable call handling and an optional mobile app.

Local and international virtual numbers are offered, as well as local vanity numbers.
Call rules can handle calls according to the caller's Caller ID, while Do Not Disturb uses the time of day.
Voicemail greetings can be customised, and call recording is listed among the features.
The app includes contact integration, voicemail, call recordings and incoming and outgoing call logs.
A porting checker is available for eligible active numbers from certain countries.

Introduction

Virtual phone numbers can ring on an existing phone. Calls to a virtual number can also be sent to voicemail.

The service includes local and international virtual numbers, alongside call handling features and an optional mobile app.

What the service offers

You can add one or more virtual numbers to a phone. Each number can be configured differently, with its own call forwarding and voicemail settings.

The service also lists number porting and parking, virtual number groups and virtual user extensions.

Product and service categories

Virtual numbers

Local and international virtual numbers are available. Local vanity numbers are also listed among the options. The website includes a tool for checking whether an existing number can be transferred to the service.

Call handling

Calls to a virtual number can be forwarded to a phone. Call rules can handle calls differently according to the caller's Caller ID. The listed features also include conditional call forwarding, call waiting and call blocking.

Voicemail and recordings

Voicemail can use a custom greeting or a pre-recorded message. Each virtual number can have its own voicemail configuration. Call recording and automated call recording disclosure are also listed.

Mobile app

The mobile app supports calls using a virtual number as Caller ID. It includes contact integration and push notifications. The virtual number service can also be used without the app.

Browse the full range on the Telusion Inc website.

More Info

Using the website

The number search includes a vanity search using words or digits. It accepts an asterisk for one or more digits and a question mark for a single digit; the search query must contain at least four characters.

The porting checker accepts a phone number to check whether it can be transferred. A number must be active and working to be ported.

Support topics include call rules, call screening, Caller ID, virtual number groups and logging in. API documentation is also available.

Notable features

An interactive voice response menu can greet callers and ask them to choose an option. Calls are then routed according to their selection.

Call Announce plays a short message before a call is connected, identifying it as a call to the virtual number. Caller ID control offers a choice of showing the caller's ID, the virtual number or blocking Caller ID.

Other listed features include robocall blocking, caller ID routing, custom caller ID names, email notifications and voicemail to email. App-based two-factor authentication is available for accounts.

Frequently asked questions

Can calls be directed to voicemail based on the caller?

Yes. Call rules can send calls from specific numbers straight to voicemail without ringing the phone.

Can call handling change by time of day?

Yes. Do Not Disturb can forward calls or send them straight to voicemail based on the time of day.

What happens when call screening is used?

Callers are asked to say their name before the call is forwarded. The person receiving the call can then decide whether to take it.

Can a return call show the virtual number?

Yes. Outdial can place a return call with the virtual number displayed as Caller ID.

Can voicemail be heard in the app?

Yes. The app lets users listen to voicemail and call back using Outdial from the same page.

What call information is available in the app?

The app has logs for incoming and outgoing calls, including missed and answered calls. Call recordings can also be accessed in the app.

Key takeaways

Local and international virtual numbers are available.
Numbers can be configured with different forwarding and voicemail settings.
Call rules, screening and interactive voice response offer different ways to handle calls.
The optional mobile app includes contacts, voicemail, recordings and call logs.
A website tool checks whether an eligible active number can be ported.

Summary

Virtual numbers include call forwarding, voicemail, recording and configurable call handling. Its website provides number search and porting tools, while the optional app supports calls and access to voicemail, recordings and call logs.